Support

We usually reply within one working day.

Email support@gemclock.lk. Include the phone number of your account and a short description or screenshot.

Common questions

I didn't get the sign-in code

Check the number starts with your Sri Lankan mobile number (e.g. 077…). Codes expire after 5 minutes and you can request 3 per hour. If it still doesn't arrive, email us.

How do I stop reminders?

For everything: Settings → Payment reminders. For one person: open them in People and turn reminders off. For one deal: open the deal and turn its reminders off. If you receive reminders from someone else, reply STOP.

I changed my phone

Install GemClock on the new phone and sign in with the same number. Your deals are stored on our servers, not on the phone.

How do I delete my account?

See Delete your account.